Frequently Asked Questions

General Event Details

Appian Europe 2021 takes place on 14-15 September. This year’s event will be a digital experience. Registration is required to attend this event.

To register, please visit and click “Register for free” in the top header. Registration for this year’s event is free of charge.

No, attendance to the digital event is free of charge.

Starting on 8 September, registrants will have access to the digital event platform. Event access information will be sent to all registrants with detailed instructions on how to access the digital event platform. The platform link will also be posted on

Yes, the digital platform will be available for 30 days after the event has ended. If you have not yet registered for the 14-15 September live event but plan to attend the conference at a later date, you still need to complete your registration in order to gain access to the digital on-demand platform. 

By registering for the digital event, you will be able to access the event platform at the end of the event to watch the sessions. All live sessions will be available in the on-demand session library on 16 September.

Yes, our Solutions Showcase features pages for each of our valued partner sponsors where product experts and industry leaders will be on hand to answer all your product questions. We encourage you to visit each of the sponsor pages and interact with sponsors, staff, and your peers within each page.

If you still have unanswered questions, you can contact us via email at and we will assist with anything you need.

Digital Event Platform

We recommend for attendees to be off VPN and login prior to the event going live. We also encourage attendees to use a Google Chrome browser from an internet-enabled desktop or laptop and to test audio/camera capabilities ahead of time. Additional technical support related FAQs can be found here.

Use the Meeting Concierge/Technical Support button to access our live chat option. You can find this button in the left hand side navigation bar labeled “Need Help?" Additional technical support related FAQs can be found here.

Please check the following:

  • Check that your browser is up to date and that you are using a Google Chrome browser
  • Check that you are on a solid internet connection.
  • Check that your company VPN is turned off.
  • Check if there is a company firewall and try to connect to Wi-Fi that is not behind a company firewall.

Access the event platform through this link, You will need your email address used to create your registration as well as your confirmation ID (listed on your registration confirmation email). You can retrieve your confirmation ID by clicking here. 

A user may attend via their mobile device or on a PC/Mac browser. However, please note: If you need to connect from your iOS device we recommend using Chrome. However, if you wish to share your video during a live, interactive session, you must use the Safari web browser. If you need to connect from your Android device, we recommend also using Chrome. You will need to enable audio and video to participate in live, interactive sessions.

Upon logging into the digital event, we recommend that you:

  • Complete the Attendee On-boarding, which will pop up as soon as you log into the digital event platform.
  • Update your attendee profile to enhance your experience throughout the digital event. You can update your profile by clicking “Edit Profile” on the navigation bar at the top of the page in the left hand corner. Some fields in your profile will auto-populate from your registration. We encourage you to add a photo to your profile to help identify yourself to fellow attendees, sponsors, and Appian staff. 
  • Make your profile public to make the most of your networking experience. 
  • Build out your custom agenda with the sessions that you plan on attending. You can filter sessions by the session tags and can save sessions for quick access later by clicking the heart icon next to the session listing in the agenda. They will then show up under the “Agenda” tab.
  • Check out the Solutions Showcase. You can favorite the sponsor pages you plan to visit during the live event and pre-schedule a 1:1 meeting
  • Appian Customer: book a 1:1 meeting with Appian Product Management from the “Product Expert Meeting” tab on the left hand navigation. Time slots per topic are limited!
  • Click through the platform to familiarize yourself with its features and layout.

All plenary sessions will be live-streamed. After the plenary sessions conclude, you will have access to the rest of the agenda and breakout sessions. All sessions are run live at the time listed in the agenda and the recordings will be available starting 16 September.

Your session can be accessed through the Agenda. If you miss a session, sessions may be able to be replayed or saved for replay in the session library starting 16 September. 

Please make sure your speakers and volume are enabled and working. Some of the sessions are pre-recorded and require you to select Play on the video to view the content. In this case, you will not hear anyone speaking until you begin the pre-recorded video. 

Each session includes a public chat feature where you can ask questions and chat with attendees. There is also a live chat feature in the breakout sessions where you can engage with the presenters and other attendees. 

You can ask questions during sessions by posting in the live chat. This tab is in the information window of the session. In the Showcase Live sessions, you can ask questions by raising your hand.

Yes, there are many networking opportunities! We encourage you to engage with other attendees 1:1 using the chat or video features. You can also engage with others during sessions through the live chat. You can schedule a meetup with other attendees, book 1:1 with sponsors or product experts.