Agenda

Partner Summit

November 14, 2023 14:00 - 17:00

The Global Partner Summit will be held on Tuesday, 14 November, the day before Appian Europe 2023, so be sure to arrive early! Join us to hear about Appian’s strategic priorities, go-to-market investments, and exciting opportunities as we close out 2023 and look ahead to a strong 2024. We’ll share examples where our partner-driven global sales strategy has resulted in sales wins and highlight what we’re doing to help accelerate your business to drive innovation for our mutual customers. You'll also hear directly from partners building a thriving business with Appian and our executive leadership team will discuss business opportunities and partner strategy in EMEA to help inform and guide your 2024 go-to-market planning.

Partner Summit will be immediately followed by an hour-long partner networking reception.

Networking Breakfast & Innovation Showcase

November 15, 2023 8:30 - 9:30

Community Hub Tech Talk: Self-Service Analytics + Data Fabric in action!

November 15, 2023 9:00 - 9:20
Location: Community Hub - Kensington Ballroom
Presenter: Vijay Thiagarajan, Solutions Consultant 

Starting in 23.4, Appian is expanding the power of data fabric for business users through self-service analytics. This new capability allows analysts and business users to access and explore their data fabric in real time and assemble their own reports using powerful AI insights—no additional development, data configuration, or data migration required.  Join us to discover how you can leverage SSA + DF to revolutionise your enterprise intelligence and automation capabilities.

Opening Keynote: Thriving in the AI Economy

November 15, 2023 9:30 - 10:05
Speaker:
Matt Calkins, Founder and CEO at Appian

Appian CEO Matt Calkins explores the transformative impact of AI on organizations. See how AI leaders are harnessing the power of data and optimizing their processes to translate the promise of AI into tangible results.

Mission Driven Digital Transformation - The DAS Appian & AI Journey

November 15, 2023 10:05 - 10:20

Networking Break & Innovation Showcase

November 15, 2023 10:20 - 10:50

Community Hub Tech Talk: A Technical Deep-Dive into the Appian Case Management Solution

November 15, 2023 10:25 - 10:45
Location: Community Hub - Kensington Ballroom
Presenter: Alex Boerescu, Senior Solutions Consultant

Casework is performed across virtually all industries, such as the public sector, financial services, and manufacturing—wherever a methodical, structured approach is needed for addressing individual cases, issues, or problems. Join us for a technically-focused deep dive that will cover how the Appian Case Management Solution streamlines operations, ensures compliance, improves decision-making, and enhances customer satisfaction.

Appian Product Update

November 15, 2023 11:00 - 11:45
Speakers:
Malcom Ross, SVP, Product Strategy at Appian
Karina Buschsieweke, Director, Product Strategy at Appian
Annelise Dubrovsky, Vice President, Product Management at Appian

See how you can unlock the power of AI and process automation with the latest Appian updates. See what's new in our AI-powered architecture, data fabric, end-to-end automation, and more. 

Customer Session: Jaguar Land Rover

November 15, 2023 11:45 - 12:00
Speakers:
Kate Goodhart, Head of Intelligent Automation at Jaguar Land Rover

Hear from Jaguar Land Rover on their experience with Appian. 

Fireside Chat

November 15, 2023 12:00 - 12:30
Speaker:
Deborah Meaden, Serial Entrepreneur & Investor, Dragon's Den Star
Randy Guard, Chief Marketing Officer, Appian

Networking Lunch & Innovation Showcase

November 15, 2023 12:30 - 13:30

Community Hub Tech Talk: Practical AI for Users and Designers

November 15, 2023 13:00 - 13:20
Location: Community Hub - Kensington Ballroom
Presenter: Ysanne Baxter, Solutions Consultant

Are you using the latest AI features within your Appian apps and design experience? If not, this Tech Talk is for you. Join us for a practical demonstration of Appian AI, bringing in the new Records Chat component to an existing application. We’ll focus on making AI accessible to your users (operationalising AI) as well as cover tips and tricks for designers. There’s something for everyone.

Incorporating Modern AI into Business Process Automation: Prototypes to Inspire Your AI Journey

November 15, 2023 13:30 - 14:10
Speakers:
Karina Buschsieweke, Director, Product Strategy at Appian
Jan Brouwer, Software Architect at DAS
Marcel van den Berg, Director of Technology, Specialising in Appian Solutions at Valcon

Explore the practical side of AI in business process automation with DAS's journey as a case study. Learn about the claims prototype processing assisted with AI built on Appian and discover how to use the Appian Platform for secure AI prototyping in your operations.

Compliance Innovation and Automation: The Power of Collaboration in the Financial Services Industry

November 15, 2023 13:30 - 14:10
Speakers:
Guy Mettrick, Industry Vice President, Financial Services at Appian
Edward Thurman, Chief Commercial Officer at GSS

In today's globalized economy, the efficiency of cross-border payments is paramount. Yet, financial institutions face significant friction when navigating international transactions. Join industry experts from Global Screening Services (GSS) and Appian for a discussion on unlocking the potential of payment innovation with the power of industry collaboration and process automation to raise standards, decrease costs and improve customer experience. Engage with peers on driving constructive disruption in payment innovation, addressing the friction caused by uneven implementation of standards, outdated technology and ineffective communication methods.

The Rabobank Story: From Appian Guarantee to CoE

November 15, 2023 13:30 - 14:10
Speakers:
Duncan Macdonald, Area Vice President at Appian
Sebastiaan Knetsch, Tech Lead, Loan Products & Payments Area at Rabobank
Bas Louwaars, Scrum Master at Rabobank

Listen to Rabobank’s transformative journey with Appian—beginning with an Appian Guarantee project and leading to a mature, dynamic Appian centre of excellence. Explore their strategies for igniting user enthusiasm, driving early adoption, and leveraging early success for ongoing growth and improvements. This session also covers the complexities of establishing and maturing an Appian CoE team and the lessons learned that shaped their success. You’ll walk away with insights into building an MVP project, delivering incremental improvements, establishing a centre of excellence, and integrating complex functionality as an IT ecosystem grows.

The Journey from Generative AI Concept to Reality - and Beyond

November 15, 2023 14:20 - 15:00
Speaker:
Lionel Hill - Global CTO, Permira

Hear how Permira used the dynamic combination of Low-Code applications and Generative AI to get ahead in the race to use - and understand - the latest technology in our transformative digital era, and see what the future holds for their journey with the Appian Platform.

Sponsored by: Roboyo

Empowering Enterprise Intelligence with Appian's Data Fabric Architecture

November 15, 2023 14:20 - 15:00
Speakers:
Annelise Dubrovsky, Vice President, Product Management at Appian
Sharon Aitken, Agile SME - Change Centre of Excellence at NatWest Group
Kevin Meddeman, Head of Change Enablement at NatWest Group

This session explores the power of Appian's data fabric architecture in harnessing enterprise data for actionable insights and intelligent decision-making. We will delve into how this innovative architecture facilitates the effective integration of data from disparate sources, empowering AI and driving process automation. Join us to discover how you can leverage this architecture to revolutionise your enterprise intelligence and automation capabilities.

Unlocking the Power of Case Management

November 15, 2023 14:20 - 15:00
Speakers:
Peter Corpe, Industry Leader, UK Public Sector at Appian
Benjamin Crawley, Senior Advisory Solutions Consultant at Appian

Casework is performed across virtually all industries, such as the public sector, financial services, and manufacturing—wherever a methodical, structured approach is needed for addressing individual cases, issues, or problems. But complex workflows and siloed data often result in inefficiencies. Join this session where we will show you how Appian Case Management streamlines operations, ensures compliance, improves decision-making, and enhances customer satisfaction.

MunichRe: Supporting Enterprise-wide Change in a Global Re-insurance Company

November 15, 2023 14:20 - 15:00
Speaker:
Zac Toner, Global Head of Automation, MunichRe
Gijsbert Cox, Global Insurance Lead, Appian

Listen to Zac Toner, MunichRe’s Global Head of Automation, on how Appian applications support the enterprise wide efficiency needs at MunichRe. Understand the changing context of a global re-insurer, the impact on business and people requirements and the security aspects of change.  A global and hands-on session on using AI process automation in a changing world.

Networking Break & Innovation Showcase

November 15, 2023 15:00 - 15:40

Community Hub Tech Talk: A look under the hood of the Appian Connected Claims Insurance Solution

November 15, 2023 15:10 - 15:30
Location: Community Hub - Kensington Ballroom
Presenter: Becca Clancy, Solutions Consultant

Join us for an insightful Tech Talk where we'll explore Solutions in Appian, built on many years of experience in customer delivery and designed to reduce your time-to-value by combining the best of both worlds: OOTB functionality and custom building. The spotlight of the session will be on "Connected Claims," an innovative insurance suite that reshapes the claims process for efficiency and customer satisfaction.

Hyperautomation: A Holistic Approach to Rapid Business Transformation

November 15, 2023 15:45 - 16:25
Speakers:
Sathya Srinivasan, Area Vice President, Solutions Consulting at Appian
Giovanni Gallucci, Head of Process Automation, BCC Iccrea Banking Group

This session spotlights hyperautomation, an innovative approach that synergises AI, Business Process Automation (BPA), Robotic Process Automation (RPA), and API Integration. We will explore how this cohesive alignment can accelerate business transformation, fostering a culture of continuous improvement and innovation. Dive into real-world examples of how hyperautomation can streamline operations, eliminate silos, and deliver rapid results.

Optimising Supply Chain Efficiency with AI Process Automation

November 15, 2023 15:45 - 16:25
Speakers:
Steven Teasdale, Area Vice President, Northern Europe and Middle East at Appian
Niklas Ekström, Head of Operation Management at Scania Supply Chain Logistics

This session delves into the transformative role of AI-powered process automation in helping Scania on their supply chain journey. Learn how these cutting-edge technologies drive operational efficiency, enable real-time insights, and enhance predictive capabilities at Scania. We'll also discuss how process automation improves workflow efficiency, data accuracy, and supplier collaboration. Join us to discover strategic techniques for integrating these technologies into your supply chain, significantly fueling business growth.

AI and Data Privacy: How to Use AI without Compromising Security

November 15, 2023 15:45 - 16:25
Speaker:
Jacob Rank, Senior Director, Product Management at Appian

As the landscape of AI and Generative AI continues to evolve, compliance to laws like GDPR becomes a crucial aspect. This session explores effective business strategies for integrating these cutting-edge technologies while maintaining stringent data governance and upholding compliance. We will highlight the role of private AI in ensuring data security and regulatory compliance, emphasising its strategic importance for modern businesses. Join us to discover how you can leverage AI's transformative potential while ensuring your data practices remain compliant, secure, and geared towards fostering trust with your stakeholders.

Capital Group Discussion: Unlock Asset Management Innovation with AI-Powered Process Automation

November 15, 2023 15:45 - 16:25
Speakers:
Samantha Taylor-Smith, Enterprise Change Office - Europe & Asia at Capital Group 
Guy Mettrick, Industry Vice President, Financial Services at Appian 

Join our session to explore the transformative potential of AI and process automation in asset management. Discover how these technologies impact operational effectiveness and efficiency, and understand the role AI plays in accelerating and enhancing automation beyond generative AI. Hear real-world examples of AI and automation in operational areas, while also addressing the challenges they pose. Explore practical use cases for investment operations, and gain valuable insights into harnessing AI for growth and cost optimisation. Don't miss this opportunity to chart the future of asset management through digital modernisation.

Total Experience: Crafting Engaging Digital Interfaces for a Unified User Experience

November 15, 2023 16:35 - 17:15
Speaker:
John Rogers, Senior Manager, Product Management at Appian

This session focuses on a holistic approach to creating engaging user experiences across digital touchpoints in a Total Experience. We will delve into the strategies for building intuitive interfaces for both web and mobile devices, aiming to elevate interactions for both external and internal users. Learn how a Total Experience approach can harmonise customer and employee experiences, driving increased satisfaction, productivity, and brand loyalty.

Delivering Innovation at Speed with End-to-End Process Orchestration

November 15, 2023 16:35 - 17:15
Speakers:
Matt Hilliard, Chief Product Architect at Appian
Dylan Fulmer, Senior Director Product, Internal Applications at 3E

Discover how business process automation and AI can help organizations streamline the hundreds—or thousands—of processes that cross-cut systems, departments, vendors, and customers. Hear 3E share a real-world example of how they transformed their vendor data collection process, and see how the Appian Platform makes it easy to build secure, AI-powered, and data-driven applications for end-to-end process automation.

A Look in the Future — Key Business and Technology Innovations for 2024

November 15, 2023 16:35 - 17:15
Speaker:
Adam Glaser, Senior Vice President, Product Management at Appian

As we stand on the precipice of 2024, businesses must prepare for the challenges and opportunities of advancing technology. In this forward-looking session, we'll discuss the rising importance of AI and process automation in driving positive business outcomes and maintaining a competitive edge. We will examine how these technologies are set to revolutionise business landscapes by enhancing efficiency and spurring innovation. Additionally, we will offer an exclusive preview of Appian's innovative roadmap for 2024. Join us to understand the future trajectory of business technology and learn how Appian is preparing to help businesses navigate these evolving landscapes.

'AI as the next UI', Patterns for Intelligent Straight Through Processing

November 15, 2023 16:35 - 17:15
Speaker:
Bhupesh Naik - AVP, Business Head EMEA for Digital Platform Economy & Intelligent Automation, Infosys
Adam Dobson, Account Executive, Appian

The next generation of automation is bound to be powered by AI. This session explores patterns of using AI to drive touchless process execution and how you can adopt the strategy of "intelligent by design & manual by exception" for your next transformation journey. This strategy is to create endless possibilities for driving digital interactions at scale for your traditional back office and front office processes.

Sponsored by: Infosys

Closing Reception & Live Build Challenge

November 15, 2023 17:15 - 19:15

Join us for a pint and celebrate the end of Appian Europe while cheering on the Live Build Challenge contestants!